Frequently Asked Questions
Cooperation with Our Writing Center Is Easier Than It May Seem!
Q: I cannot submit the order form. It keeps loading and does not update.
A: You need to double-check if no big files are attached. Our system has size restrictions, which may not allow you to submit the order form. You need to submit the order form without the files and send them to your writer with the help of our support managers.
Q: I have chosen the wrong urgency (assignment type, number of pages writing level). Can I update my order?
A: Once the order form is completed, you won't be to edit it. However, you can contact our support managers and ask them to do it for you. Pay attention that the price for your order will be recalculated based on new instructions.
Q: Can I add more pages to my order?
A: Sure, you can do it by placing an additional order in our system through your personal account. If you have any difficulties with placing an additional order, feel free to contact our support managers and they will assist you.
Q: How can I know that the writer is working on my order?
A: You can see it in your personal account. Just find the necessary order and check the Writer line. If you see a personal ID number, it means that the appropriate specialist is already assigned.
Q: Can I order a draft?
A: Yes, if you are willing to check on the progress of your order, you are free to order a draft and it will be delivered to you within 50% of the overall deadline. Please note that this option is a paid one.
Q: How can I request a revision?
A: You can ask for a revision within a free-revision period, which depends on the length of your paper (from 48 hours to 30 days). To send a revision request, you will need to go to My Orders – Completed orders. Then, you will need to find the necessary order and send a detailed Revision Request to the written. If you have no opportunity to login, just contact our support managers with your revision request.
Q: How can I change my phone number (e-mail, password)?
A: You are free to update the personal information in your profile by using the Edit tab. Then, you will need to save changes to get your profile updated.
Q: How long does it take to assign a writer?
A: We are doing our best to assign a writer as soon as possible. This process may take from a few minutes to several hours. However, if your assignment is too complicated, it may take more time.
Q: I need a revision but a free-revision deadline is over. What should I do?
A: In this case, you will need to place an additional order of Revision type.
Q: How can I talk to my writer?
A: In case of having any questions, suggestions, or comments, you can message your writing expert directly in the system. If the issue is urgent, you can use our Live Chat and talk to our support managers.
Q: Where can I find my paper?
A: Once the deadline expires, you can log in to your account and download your paper from the Files section. Also, a link for downloading your paper will be sent to your e-mail. Use this link and you will be able to get your paper in one click.
Q: Can you do my online test?
A: Yes, an online test is one of many services offered by our experts. Pay attention that you will need to provide us with all the important materials that may help your writer take your test successfully. Besides, it is highly recommended to provide us with the log in details, as well as the accurate date of test submission.
Q: Can you assist me with my coding task?
A: Our company provides its customers with writing assistance only. A programming assignment, a coding assignment, or an application development assignment cannot be processed by us.
Q: Will I receive any notifications from your team?
A: Yes, an automatic e-mail will be sent to you in case any action or event takes place in your account. Besides, you will also receive SMS notifications, system messages, and phone calls from our team.
Q: How can I know that my order is assigned?
A: You can track your order progress in your personal profile. If your order has the status “Order verification,” it means that your payment did not go through yet. If it has the status “New,” it means that your order was paid and verified in the system. When you see the status “Processing,” it means that the writer is working on your order. Finally, when the order status is changed to “Completed/Sent,” it means that your paper is ready.
- 5% for more than 30 pages
- 10% for more than 50 pages
- 15% for more than 100 pages
- Customer's choices of either double or single spaced writing;
- 300 words per page
- 1" margins on all sides;
- 12 pt., Times New Roman font;
- Formatting style of customer's choice;
- Free reference page.
- FREE revisions;
- FREE Title page;
- FREE Outline(on demand);
- FREE Plagiarism report(on demand);
- FREE Table of Contents(on demand);
- FREE Bibliography.